Problem Gambling Support and Resources
Whether you're rethinking your own relationship with betting or looking to help someone close to you, knowing where to turn can make all the difference. FanDuel is committed to ensuring that every customer has access to the right tools and support.
We encourage customers to be aware of their betting habits and monitor their spending using FanDuel tools. In fact, every FanDuel employee completes responsible gaming training so our entire team can recognize when someone might benefit from educational resources or further support.
FanDuel also partners with leading organizations dedicated to problem gambling research, treatment, and harm prevention.
Problem Gambling Expert Support
FanDuel works with trusted organizations that provide direct access to expert care:
National Council on Problem Gambling (NCPG)
NCPG operates a confidential 24/7 helpline (1-800-MY-RESET) staffed by trained professionals who can connect people with local resources across all 50 states and U.S. territories. You can also visit the NCPG website to take a gambling behavior self-assessment or learn about available support resources.
Kindbridge Behavioral Health
Kindbridge is a mental health support provider specializing in gambling disorder and co-occurring mental health conditions through one-on-one telehealth sessions. Their licensed clinicians offer evidence-based therapy, personalized treatment plans, and flexible scheduling to fit individual lifestyles.
Gambling Education Through Real Stories
FanDuel also supports awareness initiatives designed to reduce stigma and normalize open conversations around disorganized relationships with gambling:
The Comeback with Craig Carton
Sports radio legend Craig Carton sits down with people who, like himself, have lived experience struggling with problem gambling, and ultimately found recovery. These candid conversations offer hope, perspective, and insights. All episodes are available online.
Trusted Voices: Conversations About Betting
Created by former NBA player Randy Livingston and basketball agent Anita Ondine Smith in partnership with EPIC Global Solutions, this resource hub helps parents navigate conversations with kids about betting in an age-appropriate, informed way.
Assist: How to Help a Loved One with a Gambling Problem Without Losing Yourself
Written by Anita Ondine Smith, this book is a guide for anyone supporting a loved one through gambling addiction. Drawing from her experience supporting her husband through recovery, Anita provides conversation tips, boundary-setting strategies, and practical tools for navigating conversations, denial, and recovery options.
Self-Exclusion
FanDuel recognizes that for some, the healthiest choice is stepping away from gambling altogether. Self-exclusion allows players to lock themselves out of their account and ban themselves from physical locations, and prevents them from receiving direct marketing, either directly through FanDuel or across all betting platforms in their state.
FanDuel sends users who self-exclude an email with links to resources including Kindbridge and BetBlocker.
Moving Forward
FanDuel's partnerships and educational initiatives are designed to help individuals struggling find resources and understand that no one has to navigate recovery alone. Whether you're seeking information, looking for support, or ready to take action, help is available. Through FanDuel’s collaboration with leading experts, we're amplifying resources needed to make informed decisions.
Visit fanduel.com/playwithaplan to learn more about our commitment to responsible gaming and consumer protection.
Featured image credit: Unsplash
