FanDuel Trust & Safety

FanDuel is committed to providing a fair and transparent ecosystem for all users. It’s our job to ensure that our players can be confident in the integrity of every game, every day.

1. The Rules

Learn the rules before you play. You can visit any of the following pages to learn more about FanDuel:

2. No Gameplay by Minors

You must be 18 years of age or older (21 years of age or older in Massachusetts) to deposit money or enter a contest on FanDuel. Visit our Terms for more information.

3. No Gameplay by DFS Employees

Employees of FanDuel and any other DFS website are restricted from playing on FanDuel. Visit our Terms for more information.

4. Contest Lock Times

Contests lock when the first game starts for that slate. That means no more entries and no more lineup changes. Visit our Rules to learn more.

5. Tax Obligations for Winners.

Each year all users who have won $600 or more during the previous year must provide additional information to assist us in complying with tax regulations and preparing forms, including 1099-MISC reporting forms. Visit our Terms for more information.

6. Account Management, Security and Protection

FanDuel is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

We have also implemented a number of security procedures, structures and safeguards to protect our own network, including, but not limited to, encryption, firewalls, and third-party audits. FanDuel's security team also monitors and regularly reviews our system's infrastructure, to detect possible weakness and updates practices, procedures and technologies pending new developments.

In addition to our efforts, we strongly encourage you to use best practices to prevent unauthorized access to your account. Here are some steps you can take to protect your password:

Take these additional steps to protect your account:

If you have any concerns or complaints, or believe that your account has been compromised in any way, please contact Customer Support right away for assistance.

7. Average Results

The numbers below describe rates of success for FanDuel users in fantasy contests.

DISTRIBUTION OF WINNINGS

The chart below indicates the percentage of FanDuel winnings earned by the top 1%, 5% and 10% of FanDuel users (as defined by net winnings) over a designated time period.

Measurement Period Top 1% share of Winnings Top 5% share of Winnings Top 10% share of Winnings
One Month* 43% 48% 50%
Three Months** 44% 49% 50%
Six Months*** 46% 49% 50%

* One Month period from Nov - Dec 2016
** Three Month period from Sep - Dec 2016
*** Six Month period from Jul - Dec 2016

WINNER STATISTICS

The chart below indicates the percentage of FanDuel users who are net winners over a designated time period.

By Week* Net Winner % (Lo - Hi) Net Loser % (Lo - Hi) Neutral % (Lo - Hi)
All Users 13% - 24% 73% - 87% 1% - 5%
Beginners (All Contests) 11% - 27% 70% - 88% 1% - 6%
Beginners (excluding Tournaments & Qualifiers) 16% - 33% 65% - 83% 1% - 3%

* Weekly Results shown as a range of percentages across all weeks from 2016

By Month* Net Winner % (Lo - Hi) Net Loser % (Lo - Hi) Neutral % (Lo - Hi)
All Users 9% - 17% 80% - 90% 1% - 3%
Beginners (All Contests) 10% - 19% 79% - 89% 1% - 3%
Beginners (excluding Tournaments & Qualifiers) 15% - 26% 72% - 84% 1% - 2%

* Monthly Results shown as a range of percentages across all months from 2016

8. Parental Controls

If minors under 18 have access to your computer and/or personal information, please consider installing parental control software to prevent access to FanDuel and other age-restricted sites. Visit our Responsible Play page to learn more.

9. Player Account Funds

Player funds are held in a separate, segregated bank account by a subsidiary of FanDuel. These funds belong to you, subject to review for identity and eligibility verification, evidence of fraud, or prohibited conduct. Visit our Terms for more information.

10. Multi-Accounting

You may establish, maintain, use and control only one account on FanDuel and each account on FanDuel may only be owned, maintained, used and controlled by one individual. Visit our Terms for more information.

11. Permanently Closing Your FanDuel Account

You can, at any time, request to have your FanDuel account permanently closed. Visit our Terms for more information.

12. Responsible Play

We offer proactive tools and other resources to help manage your play, including those which allow you to set limits on deposits and contest entry.

Please visit our Responsible Play page for more information.

13. Scripts and Automated Tools

Use of third-party or unauthorized scripts is prohibited on FanDuel. If FanDuel makes a contest entry, edit or similar gameplay feature available to players on the platform, it will be accessible to all users prior to game entry. Visit our Terms for more information.

14. Maximum Entries

Contests may have limits on the maximum number of entries that a single user may submit. These limits may vary, and they will be specified in the description of each contest. Please visit our Rules for more specific information.

15. Experienced Player Badges

FanDuel identifies those players with certain levels of experience and/or expertise with an "experienced" or "highly-experienced" player badge. Visit our Rules to learn more.

16. Complaints

If you have a complaint about anything relating to the FanDuel Service, please contact Customer Support.