URL: /mvpclub

MAKE FANDUEL'S TOOLS PART OF YOUR SYSTEM

FanDuel offers tools to help you stay on top of all aspects
of your gaming. Check them out today!

Time Limits
Wager Limits
Deposit Limits
My Spend
And More!


Visit FanDuel.com/playwell or click the link to learn more!

SET TOOLS

MVP TRIAL FREQUENTLY ASKED QUESTIONS

Why was I invited to this program?

Your loyalty to FanDuel

How do I become a full time VIP?

By continuing to be a loyal and valued customer and interacting with the VIP perks that are part of this program.

How do I get an account manager?

By continuing to be a loyal and valued customer and interacting with the VIP perks that are part of this program.

How do I get invited to more events?

By continuing to be a loyal and valued customer and interacting with the VIP perks that are part of this program.

Why haven’t I heard from a host yet?

If you qualify for VIP status, a host will be in touch with you promptly!

When will I know if I made it into VIP officially?

At the end of the trial period

Can I check in to see how my progress is going?

You may contact the host team at any time during the trial period, and you will receive official communications on your status at the end of the trial period

Can I have a more direct contact than an email?

Aside from email, please feel free to contact us via chat in the app! Your inquiry will be expedited to our dedicated VIP customer service team during the trial period.

What other perks do I get besides tickets/bonus?

Besides exclusive offers, you will receive access to our dedicated VIP CS and host team, expedited withdrawals, an event invitation, and more!

How does this VIP Program differentiate from others?

Our suite of offerings, gameplay and hospitality, as well as the payment and CS enhancements and access to Host Team

Are there any special promo offers during the trial period?

Yes! Keep an eye on your offers page in the app for exclusive offers for participating in this program

Is there an easy transition back to a standard membership if I no longer qualify or wish to remain a VIP?

Yes, we will continue to closely monitor your account for VIP eligibility

What kind of support or faster resolution times do VIP members get?

As a trial or VIP customer with us, you will receive access to expedited withdrawals, as well as to the VIP host team and the VIP Customer Service team where your inquiries will be expedited.

Are there special events, tournaments, or competitions that VIP members can access?

Yes! Our VIP customers periodically receive invitations to exclusive sporting and non-sporting events!